iTouchless Towel-Matic Automatic Sensor Paper Towel Dispenser

Things that are bad about this product:

1. It's hard to tear the towels. It requires you to tear the towels from bottom up...very awkward...especially if you have dishes and plates on the table.

2. The gripper is not strong enough resulting in you pulling out more towels and snagging the towels in the gripper. You then have to manually fix it. This happens alot.

3. Takes a long time for a sheet to come out. First, the unit retracts the paper, then it slides it out out sheet. Often, it doesn't measure it right and you have to manually fix it. Defeats the purpose of this unit which is to save you work.

4. The hand sensor is wacky. Sometimes it works, sometimes it doesn't. I end up feeling foolishing waving my hand all over the places trying to get it to see me.

Overall, this is a waste of money and time. I'm definitely sending this one back.

I was really excited to find this product on the web so I bought one with the power adapter. As soon as the item arrived, though, the disappointment started. It always dispensed too much towel no matter it was set to half or full size. For the first sheet it went beyond for about an inch, and an additional inch for each sheet thereafter and quickly became unusable. I contacted the tech support but they didn't know how to tune/fix it so I returned the item for an exchange. The new replacement came after about 2 weeks and did EXAXTLY the same. I'm confused to see some reviewers actually "enjoyed" the thing ... maybe some units actually dispense the towel accurately? For me it has been a total waste of time and I'm returning this one for a refund.

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The product was difficult to operate from the start. The paper towels were difficult to tear off, because you had to tear off from bottom to top. If you tear from top to bottom, you have to remove the towels and reset the machine. This wasn't the bad part. Half the time the sensor didn't work until the third or fouth time, and that's not the bad part. It quit working completely after just two months. TOTAL WASTE OF TIME AND MONEY.

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This seemed like a good idea at the time, but...it works rather slowly so you stand with dripping hands or worse waiting for a towel. Some things just dont need improvement and the paper towel holder might just be one of them.

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Saw this on HGTV and couldn't resist. This paper towel dispenser works exactly as advertised unrolling one or one half sheet at a time, depending on the type of towels you use and the setting (it reads the perforated lines). The only caveat is to place it in an area that is not one that you reach into for other things as it activates easily. It really is hands free and all you do is tear the towel off. Towels will not unroll, nor will they be contaminated by handling. It's easy to set up and use and anyone can do it. I love it.

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